Privacy Policy
This Privacy Policy ("Policy") describes how CBN Ventures LLC ("Company", "we", "us", or "our") collects, uses, shares, and protects your personal information when you access or use our websites, applications, and other online services (collectively, the "Services").
Certain Services may be subject to additional privacy terms set forth in service-specific addendums. Please read this Policy carefully. By using the Services, you acknowledge that you have read and understood this Policy. If you have questions, contact us at [email protected].
1. Information We Collect
Information you provide directly:
- Name, email address, phone number, and company name (where applicable);
- Account credentials (where account creation is available);
- Payment information (processed by third-party payment providers such as Stripe or PayPal — we do not store your payment card details on our servers);
- Contact form submissions and other communications you send to us; and
- Any other content you submit through the Services.
Information collected automatically:
- IP address;
- Browser type and version, operating system, and device type;
- Referring URLs and pages visited;
- Analytics data collected through Google Analytics and Google Tag Manager;
- Google reCAPTCHA tokens for bot prevention;
- Location data (where applicable to the Service); and
- Device and browser analytics (where applicable to the Service).
Information from third parties:
We may receive information from third-party authentication providers and payment processors in connection with services you use.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Services;
- To process transactions and send related information;
- To respond to your inquiries and support requests;
- To send service-related communications, such as account notices and security alerts;
- To power features that use artificial intelligence, machine learning, and automated technologies, including content generation, recommendations, and voice-enabled features;
- To monitor and analyze usage trends and improve the Services;
- To detect, prevent, and address fraud, abuse, and security issues; and
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
- Service providers: We share information with third-party service providers (such as Amazon Web Services, Google Analytics, Google reCAPTCHA, and payment processors) as necessary to operate and provide the Services. These providers are contractually obligated to use your information only for the purposes of providing services to us.
- Legal obligations: We may disclose your information if required to do so by law, court order, or government request.
- Protection of rights: We may disclose your information to enforce our Terms of Use, protect the safety of our users, or defend against legal claims.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve the Services. Specifically:
- Google Analytics and Google Tag Manager for usage analytics and site performance;
- Google reCAPTCHA for bot prevention and security; and
- Functional cookies to support site features and user preferences.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, in accordance with the New York SHIELD Act (General Business Law Sections 899-aa and 899-bb). These measures include:
- SSL/TLS encryption for data in transit;
- Secured networks and access controls; and
- Regular security assessments.
No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
All transactions involving payment information are processed through third-party payment providers and are not stored on our servers.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this Policy. Specifically:
- Account data is retained until you request deletion or your account is terminated;
- We may retain certain data as required by law or for legitimate business purposes, such as dispute resolution and fraud prevention; and
- Anonymized or aggregated data that can no longer identify you may be retained indefinitely.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to applicable legal requirements.
- Opt-out: You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
We are committed to protecting the privacy of children. We comply with the Children's Online Privacy Protection Act ("COPPA") and the New York Child Data Protection Act ("NY CDPA").
- We do not knowingly collect personal information from children under 13 without verifiable parental consent as required by COPPA.
- For users between the ages of 13 and 17, we comply with the NY CDPA, including obtaining appropriate consent before processing personal data.
- We honor browser and device signals indicating that a user is a minor, as required by the NY CDPA.
- We do not sell the personal data of minors.
- Service-specific addendums define the applicable age requirements for each Service.
If we discover that we have collected personal information from a child without proper consent, we will promptly delete that information. If you believe we have collected information from a minor without appropriate consent, please contact us at [email protected].
9. Data Breach Notification
In the event of a data breach involving your personal information, we will notify affected New York residents within thirty (30) days of discovery, in accordance with the New York SHIELD Act (General Business Law Section 899-aa).
We will also notify the New York Attorney General, the New York Department of State, the New York State Police, and the New York Department of Financial Services, as required by law.
Breach notifications will include the nature of the breach and steps you can take to protect yourself.
10. Third-Party Services and Links
The Services may contain links to or integrate with third-party websites, applications, or services. We are not responsible for the privacy practices or content of any third party. We encourage you to review the privacy policies of any third-party services you access.
Your personal information is primarily processed in the United States. However, third-party service providers may process data in other jurisdictions. By using the Services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your own.
11. Do Not Track Signals
We honor Do Not Track ("DNT") browser signals. When we detect a DNT signal, we will not use tracking technologies for advertising or analytics purposes for that session.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will provide reasonable advance notice of material changes through email or in-service notification. Your continued use of the Services after the notice period constitutes acceptance of the updated Policy.
13. Service-Specific Addendums
Certain Services may be governed by additional privacy terms set forth in service-specific addendums. These addendums are incorporated into and form part of this Policy. In the event of a conflict between this Policy and a service-specific addendum, the addendum shall control with respect to the applicable Service.
14. Accessibility
We are committed to ensuring our Services are accessible to all users. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and applicable accessibility requirements under New York State and City human rights laws. If you encounter any accessibility barriers, please contact us so we can address them.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- General inquiries: [email protected]
- Privacy inquiries: [email protected]
- Abuse reports: [email protected]
- DMCA notices: [email protected]
Effective Date: April 7, 2026